Support

Questions, bugs, ideas: write to hello@techmanufaktur.de. We usually answer within two working days. Please mention your device and iOS version.

Frequently asked

How do I get a document into Pinnwerk?

Use the Share menu in any app (Files, Photos, Safari, Mail, WhatsApp …) and pick Pinnwerk. Or tap + in Pinnwerk to choose a file, a photo or enter a web address. You can also open files with “Open in Pinnwerk”.

How do I place a marker?

Tap a marker in the bar at the bottom: it lands in the middle of the screen. Or press and drag it up into the document to place it exactly. Drag a placed marker to move it.

How do I rename, recolor or delete a placed marker?

Tap the marker, then tap its name at the top of the sheet: you can rename it, change its color or delete it. In the marker list, swipe left to delete. “Undo” brings it back.

How do I manage my markers and sets?

Tap the tag icon on the start screen (or long-press the list icon in a document) and open “Markers & Sets”. There you create, rename, recolor, delete and reorder markers, and build sets – your own selection of markers for a kind of job. In a document, swipe sideways on the marker bar to switch sets.

Where are the markers’ notes?

Tap a marker. The sheet has Text (with dictation) and Draw. Everything saves automatically.

What is continuous dictation?

Tap the waveform icon in the toolbar, start talking and place markers as you go. Everything you say after placing a marker goes into that marker until you place the next one. Tapping an existing marker redirects the dictation there.

How does the export work?

Share icon → “Share PDF” creates one PDF: original pages with markers, then a list of all notes with page and position. “Copy for AI” puts the notes as Markdown on the clipboard.

What is Pinnwerk Pro? How do I restore it?

A one-time purchase, no subscription. Free: up to three documents and export with a small note. Pro: unlimited documents, clean export, marker sets and continuous dictation. On a new device, open the “…” menu on the start screen and tap “Restore Purchase” – it works on all devices with the same Apple ID.

How do I get a refund?

Purchases are handled by Apple. Request a refund at reportaproblem.apple.com.

Where are my documents stored? How do I delete them?

Only on your device, inside the app – there is no cloud and no account. Long-press a document on the start screen to delete it. Deleting the app removes all documents, so export what you need first.

Dictation does not start

Check Settings → Privacy & Security → Microphone and Speech Recognition, and allow Pinnwerk. On-device recognition requires the language to be downloaded in Settings → General → Keyboard → Dictation.

Which devices are supported?

iPhone and iPad with iOS 26 or iPadOS 26 or later. The app is available in English, German, French, Spanish, Italian, Portuguese, Dutch, Japanese, Chinese and Korean.